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Terms And Conditions

Red Oak Enterprises facilitates the development and delivery of innovative renter-related services, including advertising rental properties to prospective tenants, assisting prospective renters in their search for a new place to live, and managing and facilitating various activities and transactions between Users and property managers or owners related to rental properties (the “Services”). Red Oak Enterprises allows prospective and current residents of properties that use the Site to take advantage of a range of services designed to make their relationship with their property manager or owner as pleasant as possible. 

The Site is owned and operated by Red Oak Enterprises, Inc. (collectively, with its subsidiaries and affiliates, “Red Oak Enterprises”, “we”, “us” or “our”).Throughout these Terms, all references to the Site and to “Red Oak Enterprises” shall include the websites of affiliates and subsidiaries of Red Oak Enterprises that are involved with the operation of the Site or the provision of the Services. 

IMPORTANT – PLEASE READ CAREFULLY. THESE TERMS CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND RED OAK ENTERPRISES. THIS AGREEMENT ALONG WITH ANY OTHER TERMS THAT MAY BE POSTED ON THE SITE WITH RESPECT TO RED OAK ENTERPRISES PRODUCTS AND SERVICES, AND ANY OTHER WRITTEN AGREEMENTS OR CONTRACTS BETWEEN YOU AND RED OAK ENTERPRISES THAT INCORPORATE THESE TERMS BY REFERENCE, SET FORTH THE COMPLETE TERMS AND CONDITIONS UNDER WHICH YOU MAY ACCESS AND USE THE SITE AND THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SITE OR THE SERVICES. 

  1. YOUR ACCEPTANCE. Red Oak Enterprises is pleased to provide the Site and the Services conditioned upon your acceptance, and we hope that you will find the Site informative and useful. BY USING THE SITE, YOU EXPRESSLY ACCEPT AND CONSENT TO THESE TERMS WITHOUT QUALIFICATION. Red Oak Enterprises MAY AMEND THESE TERMS FROM TIME TO TIME. SHOULD THESE TERMS BE MODIFIED IN ANY WAY, THE NEW TERMS WILL BE POSTED TO THIS WEBPAGE. BY USING THE SITE AFTER THE EFFECTIVE DATE OF ANY MODIFICATION TO THESE TERMS, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE MODIFIED TERMS. 

 

  1. Red Oak Enterprises IS NOT A PARTY TO ANY RENTAL TRANSACTIONS. 

2.1 The Site serves as a platform for property managers and owners to provide the Services. Red Oak Enterprises does not own or manage the properties listed on the Site and does not enter into rental contracts for those properties. Although the Site may lead to certain business transactions expressly agreed to between Red Oak Enterprises and Users, Red Oak Enterprises is not a party to any transactions between Users and property managers other than providing the Site. AS A RESULT, Red Oak Enterprises SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR INFORMATION, THE CONTENTS OF ANY DOCUMENTS, OR FOR ANY OTHER INTERACTIONS BY, BETWEEN OR AMONG USERS, PROPERTY MANAGERS OR OWNERS THROUGH THE SITE. 

2.2 You are responsible for how you use the Site, and Red Oak Enterprises encourages anyone who accesses the Site, including Users, to exercise sound judgment when entering into property rental transactions. IN THE EVENT THAT YOU HAVE A DISPUTE WITH A PROPERTY MANAGER OR OWNER, YOU RELEASE Red Oak Enterprises FROM ANY CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. 

  1. ACCESS TO AND USE OF THE SITE. 

3.1 Red Oak Enterprises provides you with certain information and functionality through the Site. You are solely responsible for providing all equipment necessary to establish a connection to the Internet, access to the Internet, and any telephone, wireless or other connection and service fees associated with such access. 

3.2 Red Oak Enterprises has the right, but not the obligation, to take any of the following actions without providing any prior notice to you: (a) change or terminate all or any part of the Site or the Services; (b) restrict or terminate your access to all or any part of the Site or the Services; or (c) refuse, move, or remove any content that is available on the Site and any material that you submit to the Site. 

3.3 Subject to your compliance with these Terms, Red Oak Enterprises hereby grants you permission to access and use the Site and the Services, provided that you shall not (and shall not allow any third party to): (a) engage in commercial use of the Site or any content on the Site; (b) reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use any portion of the content offered on the Site for other than your own personal, non-commercial use; (c) remove any copyright, trademark or other proprietary rights notices contained in or on the Site or Service or in or on any content or other material obtained via the Site or the Services; (d) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Site or the Services, including, but not limited to, for purposes of constructing or populating a searchable database of business or property reviews; (e) collect or harvest any information about other users or members (including usernames and/or email addresses) for any purpose; (f) reformat or frame any portion of the web pages that are part of the Site or the Services; (g) create user accounts by automated means or under false, misleading or fraudulent pretenses; (h) create or transmit unwanted electronic communications such as “spam” to other users or members of the Site or the Services or otherwise interfere with other users’ or members’ enjoyment of the Site or the Services; (i) transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature; (j) use the Site or the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material, including any material that may be deemed threatening or obscene; (k) copy or modify the HTML code used to generate web pages on the Site; (l) use any device, software or procedure that interferes with the proper working of the Site or the Services, or otherwise attempt to interfere with the proper working of the Site or the Services; (m) take any action that imposes, or may impose in Red Oak Enterprises’s sole discretion, an unreasonable or disproportionately large load on our IT infrastructure; (n) modify, adapt, translate, or reverse engineer any portion of the Site or the Services; or (o) use the Site or the Services, intentionally or unintentionally, to violate any applicable international, national, federal, state, provincial, or local law or regulation, including, but not limited to, Fair Housing laws and regulations. 

  1. CONTENT AND SERVICES NOT PROVIDED. 

4.1 Red Oak Enterprises has no responsibility or duty to review, approve or pre-screen any content posted on the Site by any third party (including property managers and owners), and Red Oak Enterprises is not responsible for such content. You understand that all property listings, lease agreements, rental terms, postings, messages, text, voice commands, images, photos, files, video, and other information, materials or documents posted on the Site or transmitted through or in connection with the Services by property managers, owners, Users, advertisers, or others (the “Non-Red Oak Enterprises Content”) are the sole responsibility of the property managers, owners, Users, advertisers, or others from whom such Non-Red Oak Enterprises Content originated. Red Oak Enterprises DISCLAIMS ANY AND ALL LIABILITY RELATING TO THE USER CONTENT. Red Oak Enterprises DOES NOT GUARANTEE, AND YOU SHALL NOT HOLD Red Oak Enterprises RESPONSIBLE FOR, THE NON-Red Oak Enterprises CONTENT (INCLUDING THE ACCURACY OR TRUTH OF SUCH NON-Red Oak Enterprises CONTENT), OR THE NATURE, SAFETY, QUALITY, CONDITION, MANAGEMENT OF ANY RENTAL UNITS OR PROPERTIES ON THE SITE OR THE COMPLIANCE WITH ANY LAWS, REGULATIONS OR RULES THAT MAY BE APPLICABLE TO SUCH PROPERTIES. YOU AGREE THAT YOU BEAR SOLE RESPONSIBILITY FOR EVALUATING, AND ARE SOLELY RESPONSIBLE FOR ALL RISKS ASSOCIATED WITH, THE USE OF ANY NON-Red Oak Enterprises CONTENT, AND THAT UNDER NO CIRCUMSTANCES WILL Red Oak Enterprises BE LIABLE FOR ANY NON-Red Oak Enterprises CONTENT OR FOR ANY DAMAGE OR LOSS OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY NON-Red Oak Enterprises CONTENT. 

4.2 Red Oak Enterprises reserves the right, but does not have any obligation, in its sole discretion, to delete or refuse to post any Non-Red Oak Enterprises Content that violates the letter or spirit of any applicable agreements between Red Oak Enterprises and the property managers, owners, Users, advertisers, or others posting or seeking to post any content, or for any other reason. 

4.3 You acknowledge and agree that Red Oak Enterprises provides only the Services as described in these Terms or as otherwise expressly provided on the Site by Red Oak Enterprises; Red Oak Enterprises does not provide, and bears no responsibility or liability for, any other content or services, including but not limited to the following:

  • (a) Lease transactions, including without limitation, negotiations, offers, agreements, establishing rents or fees, or any related communications (although the Services do facilitate these transactions between Property Managers and Renters);
  • (b) Legal, brokerage or other related professional services or advice;
  • (c) Inspection, screening or pre-approval of rental properties;
  • (d) Verification, screening or pre-approval of property listings; or 
  • (e) Evaluation, screening or pre-approval of Property Managers or other advertisers who post listings or other content on the Site. In the event that you desire, require, or need assistance with any such services or any other services not provided through the Site, you are solely responsible for obtaining them from a qualified third party. 
  1. ADDITIONAL REQUIREMENTS. 

5.1 Certain aspects of the Services may be subject to additional requirements, guidelines, other technical and non-technical specifications, or other rules or policies of Red Oak Enterprises in addition to those set forth in these Terms (the “Red Oak Enterprises Requirements”). All such Red Oak Enterprises Requirements will be posted in appropriate locations on the Site and by this reference are incorporated into these Terms. In the event of a conflict between the Red Oak Enterprises Requirements and these Terms, the Red Oak Enterprises Requirements shall take precedence. 

5.2 In some cases, property managers and owners may impose their own additional requirements on Users in connection with rent-related transactions and activities facilitated through the Site. Any such requirements are imposed solely by the property managers or owners; are the sole and exclusive responsibility of the property managers or owners imposing them; are wholly unrelated to any Red Oak Enterprises Requirements; and Red Oak Enterprises shall have no responsibility of any kind for such requirements imposed by property managers or owners. 

  1. MODIFICATIONS. Red Oak Enterprises may modify or update these Terms from time to time, in its sole discretion, and reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, the Site or any part thereof, or any or all of the Services, or any Site features, with or without notice and without liability to you. You agree that Red Oak Enterprises has no responsibility or liability for the failure of the Site and the deletion of other content maintained or transmitted by the Site. You further agree that Red Oak Enterprises shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. Modifications to these Terms, including but not limited to any Red Oak Enterprises Requirements, will be posted on the relevant area of the Site and will be effective immediately upon posting. You can review the most current version of the Terms at any time by clicking on the “Terms of Service” link located on webpages throughout the Site. You agree to review the Terms from time to time to ensure you are updated as to any modifications. By continuing to use the Site or Services following any such modification, you accept and agree to be bound by such modifications. IF ANY MODIFICATION IS NOT ACCEPTABLE TO YOU, YOUR SOLE AND EXCLUSIVE REMEDY AND RECOURSE IS TO DISCONTINUE USE OF THE SITE AND THE SERVICES. 

 

  1. ACCOUNT REGISTRATION AND USE. In order to use certain features of the Site or the Services, you will have to register and create a password-protected account (“Your Account”) and/or submit property listings, lease agreements, rental terms, postings, messages, text, voice commands, images, photos, files, video, and other information, materials or documents (collectively, “Information and Material”). 

7.1 Your Account. You agree to: (a) provide true, accurate, current, and complete information as prompted by the registration form; and (b) maintain and update such information to keep it true, accurate, current, and complete at all times. Red Oak Enterprises reserves the right to delete Your Account and refuse any and all current or future use of the Site (or any portion thereof) without notice if you are found to have misrepresented your age, identity, or any other information submitted in connection with Your Account or if Red Oak Enterprises has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current. You are responsible for maintaining the confidentiality of your password, your email address and Your Account, and are fully responsible for all activities that occur under your password and Your Account. You agree to: (i) immediately notify Red Oak Enterprises of any unauthorized use of your password or account, or any other breach of security, (ii) immediately change your password if you become aware that Your Account has been compromised, (iii) ensure that you fully exit from Your Account at the end of each session. You agree and acknowledge that you will not allow others to utilize Your Account and that you will not disclose your Red Oak Enterprises password to anyone. You will be solely responsible for safeguarding your password and also for any actions under your password and Account, whether authorized by you or not. If you lose control of your password, you may lose substantial control of your personal information and could potentially be subject to legally binding actions taken on your behalf. You further agree not to use anyone else’s password on the Site or attempt to gain access to the Red Oak Enterprises account of any other user. Red Oak Enterprises CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION. 

7.2 Privacy Policy and Your Information and Material. By submitting Information and Materials and in order for Red Oak Enterprises to provide you with the Services, you hereby consent to Red Oak Enterprises’s use and sharing of your Information and Materials as described in the applicable Red Oak Enterprises Privacy Policy, which is incorporated into these Terms by this reference. The Red Oak Enterprises Privacy Policy can be accessed by clicking on the “Privacy Policy” link located on webpages throughout the Site. In the event of a conflict between the applicable Privacy Policy and these Terms, the Privacy Policy shall take precedence. In addition, you hereby represent and warrant that your Information and Materials: (a) do not and will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any Fair Housing, copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy right; (b) are not fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene; (c) do not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another party’s use of the Site or the Services; (d) do not promote illegal or harmful activities; and (e) are not illegal, unlawful or contrary to the international, national, federal, state, provincial, or local laws or regulations applicable to the User Materials where created, displayed or accessed. 

7.3 Communications. Although Red Oak Enterprises provides a platform through the Site and the Services through which Users may communicate with various other users, property managers, owners, advertisers, or other persons or entities (collectively, a “third-party”) (the “communications”), Red Oak Enterprises is not involved in those third-party communications and is not responsible or liable under any circumstances for the content of any third-party communications, or for any absence of communications by a third-party. The contents of such third-party communications are determined solely by the third-party responsible for the communications, and not Red Oak Enterprises. Red Oak Enterprises is only responsible for the content of information issued directly by Red Oak Enterprises. You acknowledge and agree that you will address any issues or concerns about third-party communications with the responsible third-party by contacting said third-party directly and not Red Oak Enterprises. Red Oak Enterprises shall not become involved in any matters pertaining to third-party communications except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. 

7.4 Renter Screening. As part of the Services, Users may be permitted to submit information through the Site for the purpose of conducting a User background check or screening on behalf of a property manager or owner (a “Screening”). Information that you submit through the Site for the purpose of such Screening shall be treated in accordance with the Privacy Policy. Your submission of the information requested for a Screening shall constitute your consent to the Screening process. Screenings also may be governed by other Red Oak Enterprises Requirements as may be disclosed to you in connection with the Screening. You acknowledge that you will address any issues or concerns with any Screenings, including the results of any Screenings, by contacting the appropriate property manager or owner, or as otherwise permitted under the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. Red Oak Enterprises shall not become involved in Screening related issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services or as otherwise specified in the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. 

7.5 Payments. Except as expressly provided below, any payments you submit through the Site including rental deposits, rental payments, or any other services or transactions, are for services provided by a property manager, owner or a party other than Red Oak Enterprises. The total payment amounts required for those transactions are determined solely by you and any other party with whom you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the other party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. However, Users may take advantage of certain Services that have a charge associated with them such as screening services, lease execution fees, and the like, that is imposed by Red Oak Enterprises or other third-party, which may or may not be a subsidiary or affiliate of Red Oak Enterprises. Red Oak Enterprises or such other company may collect these fees directly from Users as provided by the Site or the Services. You acknowledge these fees are subject to change. Services-specific terms may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). Application fees are non-refundable, even if

4.2 Red Oak Enterprises reserves the right, but does not have any obligation, in its sole discretion, to delete or refuse to post any Non-Red Oak Enterprises Content that violates the letter or spirit of any applicable agreements between Red Oak Enterprises and the property managers, owners, Users, advertisers, or others posting or seeking to post any content, or for any other reason. 

4.3 You acknowledge and agree that Red Oak Enterprises provides only the Services as described in these Terms or as otherwise expressly provided on the Site by Red Oak Enterprises; Red Oak Enterprises does not provide, and bears no responsibility or liability for, any other content or services, including but not limited to the following:

  • (a) Lease transactions, including without limitation, negotiations, offers, agreements, establishing rents or fees, or any related communications (although the Services do facilitate these transactions between Property Managers and Renters);
  • (b) Legal, brokerage or other related professional services or advice;
  • (c) Inspection, screening or pre-approval of rental properties;
  • (d) Verification, screening or pre-approval of property listings; or 
  • (e) Evaluation, screening or pre-approval of Property Managers or other advertisers who post listings or other content on the Site. In the event that you desire, require, or need assistance with any such services or any other services not provided through the Site, you are solely responsible for obtaining them from a qualified third party. 
  1. ADDITIONAL REQUIREMENTS. 

5.1 Certain aspects of the Services may be subject to additional requirements, guidelines, other technical and non-technical specifications, or other rules or policies of Red Oak Enterprises in addition to those set forth in these Terms (the “Red Oak Enterprises Requirements”). All such Red Oak Enterprises Requirements will be posted in appropriate locations on the Site and by this reference are incorporated into these Terms. In the event of a conflict between the Red Oak Enterprises Requirements and these Terms, the Red Oak Enterprises Requirements shall take precedence. 

5.2 In some cases, property managers and owners may impose their own additional requirements on Users in connection with rent-related transactions and activities facilitated through the Site. Any such requirements are imposed solely by the property managers or owners; are the sole and exclusive responsibility of the property managers or owners imposing them; are wholly unrelated to any Red Oak Enterprises Requirements; and Red Oak Enterprises shall have no responsibility of any kind for such requirements imposed by property managers or owners. 

  1. MODIFICATIONS. Red Oak Enterprises may modify or update these Terms from time to time, in its sole discretion, and reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, the Site or any part thereof, or any or all of the Services, or any Site features, with or without notice and without liability to you. You agree that Red Oak Enterprises has no responsibility or liability for the failure of the Site and the deletion of other content maintained or transmitted by the Site. You further agree that Red Oak Enterprises shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. Modifications to these Terms, including but not limited to any Red Oak Enterprises Requirements, will be posted on the relevant area of the Site and will be effective immediately upon posting. You can review the most current version of the Terms at any time by clicking on the “Terms of Service” link located on webpages throughout the Site. You agree to review the Terms from time to time to ensure you are updated as to any modifications. By continuing to use the Site or Services following any such modification, you accept and agree to be bound by such modifications. IF ANY MODIFICATION IS NOT ACCEPTABLE TO YOU, YOUR SOLE AND EXCLUSIVE REMEDY AND RECOURSE IS TO DISCONTINUE USE OF THE SITE AND THE SERVICES. 

 

  1. ACCOUNT REGISTRATION AND USE. In order to use certain features of the Site or the Services, you will have to register and create a password-protected account (“Your Account”) and/or submit property listings, lease agreements, rental terms, postings, messages, text, voice commands, images, photos, files, video, and other information, materials or documents (collectively, “Information and Material”). 

7.1 Your Account. You agree to: (a) provide true, accurate, current, and complete information as prompted by the registration form; and (b) maintain and update such information to keep it true, accurate, current, and complete at all times. Red Oak Enterprises reserves the right to delete Your Account and refuse any and all current or future use of the Site (or any portion thereof) without notice if you are found to have misrepresented your age, identity, or any other information submitted in connection with Your Account or if Red Oak Enterprises has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current. You are responsible for maintaining the confidentiality of your password, your email address and Your Account, and are fully responsible for all activities that occur under your password and Your Account. You agree to: (i) immediately notify Red Oak Enterprises of any unauthorized use of your password or account, or any other breach of security, (ii) immediately change your password if you become aware that Your Account has been compromised, (iii) ensure that you fully exit from Your Account at the end of each session. You agree and acknowledge that you will not allow others to utilize Your Account and that you will not disclose your Red Oak Enterprises password to anyone. You will be solely responsible for safeguarding your password and also for any actions under your password and Account, whether authorized by you or not. If you lose control of your password, you may lose substantial control of your personal information and could potentially be subject to legally binding actions taken on your behalf. You further agree not to use anyone else’s password on the Site or attempt to gain access to the Red Oak Enterprises account of any other user. Red Oak Enterprises CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION. 

7.2 Privacy Policy and Your Information and Material. By submitting Information and Materials and in order for Red Oak Enterprises to provide you with the Services, you hereby consent to Red Oak Enterprises’s use and sharing of your Information and Materials as described in the applicable Red Oak Enterprises Privacy Policy, which is incorporated into these Terms by this reference. The Red Oak Enterprises Privacy Policy can be accessed by clicking on the “Privacy Policy” link located on webpages throughout the Site. In the event of a conflict between the applicable Privacy Policy and these Terms, the Privacy Policy shall take precedence. In addition, you hereby represent and warrant that your Information and Materials: (a) do not and will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any Fair Housing, copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy right; (b) are not fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene; (c) do not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another party’s use of the Site or the Services; (d) do not promote illegal or harmful activities; and (e) are not illegal, unlawful or contrary to the international, national, federal, state, provincial, or local laws or regulations applicable to the User Materials where created, displayed or accessed. 

7.3 Communications. Although Red Oak Enterprises provides a platform through the Site and the Services through which Users may communicate with various other users, property managers, owners, advertisers, or other persons or entities (collectively, a “third-party”) (the “communications”), Red Oak Enterprises is not involved in those third-party communications and is not responsible or liable under any circumstances for the content of any third-party communications, or for any absence of communications by a third-party. The contents of such third-party communications are determined solely by the third-party responsible for the communications, and not Red Oak Enterprises. Red Oak Enterprises is only responsible for the content of information issued directly by Red Oak Enterprises. You acknowledge and agree that you will address any issues or concerns about third-party communications with the responsible third-party by contacting said third-party directly and not Red Oak Enterprises. Red Oak Enterprises shall not become involved in any matters pertaining to third-party communications except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. 

7.4 Renter Screening. As part of the Services, Users may be permitted to submit information through the Site for the purpose of conducting a User background check or screening on behalf of a property manager or owner (a “Screening”). Information that you submit through the Site for the purpose of such Screening shall be treated in accordance with the Privacy Policy. Your submission of the information requested for a Screening shall constitute your consent to the Screening process. Screenings also may be governed by other Red Oak Enterprises Requirements as may be disclosed to you in connection with the Screening. You acknowledge that you will address any issues or concerns with any Screenings, including the results of any Screenings, by contacting the appropriate property manager or owner, or as otherwise permitted under the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. Red Oak Enterprises shall not become involved in Screening related issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services or as otherwise specified in the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. 

7.5 Payments. Except as expressly provided below, any payments you submit through the Site including rental deposits, rental payments, or any other services or transactions, are for services provided by a property manager, owner or a party other than Red Oak Enterprises. The total payment amounts required for those transactions are determined solely by you and any other party with whom you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the other party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. However, Users may take advantage of certain Services that have a charge associated with them such as screening services, lease execution fees, and the like, that is imposed by Red Oak Enterprises or other third-party, which may or may not be a subsidiary or affiliate of Red Oak Enterprises. Red Oak Enterprises or such other company may collect these fees directly from Users as provided by the Site or the Services. You acknowledge these fees are subject to change. Services-specific terms may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). Application fees are non-refundable, even if  Red Oak Enterprises reserves the right, but does not have any obligation, in its sole discretion, to delete or refuse to post any Non-Red Oak Enterprises Content that violates the letter or spirit of any applicable agreements between Red Oak Enterprises and the property managers, owners, Users, advertisers, or others posting or seeking to post any content, or for any other reason. 

4.3 You acknowledge and agree that Red Oak Enterprises provides only the Services as described in these Terms or as otherwise expressly provided on the Site by Red Oak Enterprises; Red Oak Enterprises does not provide, and bears no responsibility or liability for, any other content or services, including but not limited to the following:

  • (a) Lease transactions, including without limitation, negotiations, offers, agreements, establishing rents or fees, or any related communications (although the Services do facilitate these transactions between Property Managers and Renters);
  • (b) Legal, brokerage or other related professional services or advice;
  • (c) Inspection, screening or pre-approval of rental properties;
  • (d) Verification, screening or pre-approval of property listings; or 
  • (e) Evaluation, screening or pre-approval of Property Managers or other advertisers who post listings or other content on the Site. In the event that you desire, require, or need assistance with any such services or any other services not provided through the Site, you are solely responsible for obtaining them from a qualified third party. 
  1. ADDITIONAL REQUIREMENTS. 

5.1 Certain aspects of the Services may be subject to additional requirements, guidelines, other technical and non-technical specifications, or other rules or policies of Red Oak Enterprises in addition to those set forth in these Terms (the “Red Oak Enterprises Requirements”). All such Red Oak Enterprises Requirements will be posted in appropriate locations on the Site and by this reference are incorporated into these Terms. In the event of a conflict between the Red Oak Enterprises Requirements and these Terms, the Red Oak Enterprises Requirements shall take precedence. 

5.2 In some cases, property managers and owners may impose their own additional requirements on Users in connection with rent-related transactions and activities facilitated through the Site. Any such requirements are imposed solely by the property managers or owners; are the sole and exclusive responsibility of the property managers or owners imposing them; are wholly unrelated to any Red Oak Enterprises Requirements; and Red Oak Enterprises shall have no responsibility of any kind for such requirements imposed by property managers or owners. 

  1. MODIFICATIONS. Red Oak Enterprises may modify or update these Terms from time to time, in its sole discretion, and reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, the Site or any part thereof, or any or all of the Services, or any Site features, with or without notice and without liability to you. You agree that Red Oak Enterprises has no responsibility or liability for the failure of the Site and the deletion of other content maintained or transmitted by the Site. You further agree that Red Oak Enterprises shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. Modifications to these Terms, including but not limited to any Red Oak Enterprises Requirements, will be posted on the relevant area of the Site and will be effective immediately upon posting. You can review the most current version of the Terms at any time by clicking on the “Terms of Service” link located on webpages throughout the Site. You agree to review the Terms from time to time to ensure you are updated as to any modifications. By continuing to use the Site or Services following any such modification, you accept and agree to be bound by such modifications. IF ANY MODIFICATION IS NOT ACCEPTABLE TO YOU, YOUR SOLE AND EXCLUSIVE REMEDY AND RECOURSE IS TO DISCONTINUE USE OF THE SITE AND THE SERVICES. 
  2. ACCOUNT REGISTRATION AND USE. In order to use certain features of the Site or the Services, you will have to register and create a password-protected account (“Your Account”) and/or submit property listings, lease agreements, rental terms, postings, messages, text, voice commands, images, photos, files, video, and other information, materials or documents (collectively, “Information and Material”). 

7.1 Your Account. You agree to: (a) provide true, accurate, current, and complete information as prompted by the registration form; and (b) maintain and update such information to keep it true, accurate, current, and complete at all times. Red Oak Enterprises reserves the right to delete Your Account and refuse any and all current or future use of the Site (or any portion thereof) without notice if you are found to have misrepresented your age, identity, or any other information submitted in connection with Your Account or if Red Oak Enterprises has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current. You are responsible for maintaining the confidentiality of your password, your email address and Your Account, and are fully responsible for all activities that occur under your password and Your Account. You agree to: (i) immediately notify Red Oak Enterprises of any unauthorized use of your password or account, or any other breach of security, (ii) immediately change your password if you become aware that Your Account has been compromised, (iii) ensure that you fully exit from Your Account at the end of each session. You agree and acknowledge that you will not allow others to utilize Your Account and that you will not disclose your Red Oak Enterprises password to anyone. You will be solely responsible for safeguarding your password and also for any actions under your password and Account, whether authorized by you or not. If you lose control of your password, you may lose substantial control of your personal information and could potentially be subject to legally binding actions taken on your behalf. You further agree not to use anyone else’s password on the Site or attempt to gain access to the Red Oak Enterprises account of any other user. Red Oak Enterprises CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION. 

7.2 Privacy Policy and Your Information and Material. By submitting Information and Materials and in order for Red Oak Enterprises to provide you with the Services, you hereby consent to Red Oak Enterprises’s use and sharing of your Information and Materials as described in the applicable Red Oak Enterprises Privacy Policy, which is incorporated into these Terms by this reference. The Red Oak Enterprises Privacy Policy can be accessed by clicking on the “Privacy Policy” link located on webpages throughout the Site. In the event of a conflict between the applicable Privacy Policy and these Terms, the Privacy Policy shall take precedence. In addition, you hereby represent and warrant that your Information and Materials: (a) do not and will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any Fair Housing, copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy right; (b) are not fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene; (c) do not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another party’s use of the Site or the Services; (d) do not promote illegal or harmful activities; and (e) are not illegal, unlawful or contrary to the international, national, federal, state, provincial, or local laws or regulations applicable to the User Materials where created, displayed or accessed. 

7.3 Communications. Although Red Oak Enterprises provides a platform through the Site and the Services through which Users may communicate with various other users, property managers, owners, advertisers, or other persons or entities (collectively, a “third-party”) (the “communications”), Red Oak Enterprises is not involved in those third-party communications and is not responsible or liable under any circumstances for the content of any third-party communications, or for any absence of communications by a third-party. The contents of such third-party communications are determined solely by the third-party responsible for the communications, and not Red Oak Enterprises. Red Oak Enterprises is only responsible for the content of information issued directly by Red Oak Enterprises. You acknowledge and agree that you will address any issues or concerns about third-party communications with the responsible third-party by contacting said third-party directly and not Red Oak Enterprises. Red Oak Enterprises shall not become involved in any matters pertaining to third-party communications except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. 

7.4 Renter Screening. As part of the Services, Users may be permitted to submit information through the Site for the purpose of conducting a User background check or screening on behalf of a property manager or owner (a “Screening”). Information that you submit through the Site for the purpose of such Screening shall be treated in accordance with the Privacy Policy. Your submission of the information requested for a Screening shall constitute your consent to the Screening process. Screenings also may be governed by other Red Oak Enterprises Requirements as may be disclosed to you in connection with the Screening. You acknowledge that you will address any issues or concerns with any Screenings, including the results of any Screenings, by contacting the appropriate property manager or owner, or as otherwise permitted under the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. Red Oak Enterprises shall not become involved in Screening related issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services or as otherwise specified in the Red Oak Enterprises Requirements applicable to the Screening or as otherwise required by law. 

7.5 Payments. Except as expressly provided below, any payments you submit through the Site including rental deposits, rental payments, or any other services or transactions, are for services provided by a property manager, owner or a party other than Red Oak Enterprises. The total payment amounts required for those transactions are determined solely by you and any other party with whom you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the other party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. However, Users may take advantage of certain Services that have a charge associated with them such as screening services, lease execution fees, and the like, that is imposed by Red Oak Enterprises or other third-party, which may or may not be a subsidiary or affiliate of Red Oak Enterprises. Red Oak Enterprises or such other company may collect these fees directly from Users as provided by the Site or the Services. You acknowledge these fees are subject to change. Services-specific terms may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). Application fees are non-refundable, even if

7.5 Payments. Except as expressly provided below, any payments you submit through the Site including rental deposits, rental payments, or any other services or transactions, are for services provided by a property manager, owner or a party other than Red Oak Enterprises. The total payment amounts required for those transactions are determined solely by you and any other party with whom you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the other party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. However, Users may take advantage of certain Services that have a charge associated with them such as screening services, lease execution fees, and the like, that is imposed by Red Oak Enterprises or other third-party, which may or may not be a subsidiary or affiliate of Red Oak Enterprises. Red Oak Enterprises or such other company may collect these fees directly from Users as provided by the Site or the Services. You acknowledge these fees are subject to change. Services-specific terms may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). Application fees are non-refundable, even if an application is denied, except to the extent otherwise required by applicable law. You must comply with all such terms in relation to such payments by you. 

7.6 Rental Agreements. Any rental agreements that you enter into through the Site (including but not limited to those agreements for which you electronically sign a lease or rental agreement) are for services provided by a property manager, owner or another party other than Red Oak Enterprises. Although Red Oak Enterprises provides the Site as a platform for the Services through which Users may execute rental or lease agreements and enter into binding contracts with third parties, Red Oak Enterprises is not involved in, is not liable for, and is not a party to those transactions. The terms of those transactions are determined solely by you and the third-party with whom you are entering into said contract, and not by Red Oak Enterprises. You acknowledge that you will address any issues or concerns with such agreements with said third-parties directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in any issues relating to such agreements except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services. If you choose to use the electronic signature execution functionality of Red Oak Enterprises, you understand, acknowledge and agree that you have carefully reviewed the disclosure relating to use of your electronic signature to execute documents and will not execute such documents with your electronic signature without providing your consent to use your electronic signature. You agree that you will rely on your own legal counsel to determine the sufficiency of the electronic signature execution of the documents and their enforceability and that Red Oak Enterprises makes no warranty or other representation with respect to the sufficiency of the electronic signature execution of the documents under applicable international, national, federal, state, provincial or local laws or regulations. 

  1. Red Oak Enterprises’S RIGHTS. You acknowledge that Red Oak Enterprises has the right to investigate and prosecute violations of these Terms, including intellectual property, publicity and privacy rights infringement and Site security issues, to the fullest extent of the law. Red Oak Enterprises may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Red Oak Enterprises has no obligation to monitor your access to or use of the Site or the Services, but has the right to do so for the purpose of operating the Site, to ensure your compliance with these Terms or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. 

 

  1. SITE CONTENT GENERALLY. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, statements, representations, services, and other information provided through the Site. Red Oak Enterprises does not endorse or represent the reliability, accuracy or quality of any information, goods, services or products displayed or advertised on the Site. We make no representations or warranties, express or implied, with respect to the information provided on this Site. 

 

  1. THIRD-PARTY LINKS, PRODUCTS AND SERVICES. 

10.1 Third Party Websites and Services. The Site may contain links or voice accessibility to third-party websites or resources including but not limited to sites with information about specific rental properties. Access to such third-party websites, services or resources are included solely for the convenience of Users, and do not constitute any endorsement or approval by Red Oak Enterprises of the third-parties, anyone sponsoring these sites or their products or services, or the products or services themselves. We make no representations or warranties, express or implied, with respect to the information provided on the Site or any third-party website or service which may be accessed from the Site, including any representations or warranties as to accuracy or completeness. Because Red Oak Enterprises has no control over third-party websites, resources, products or services, you acknowledge and agree that Red Oak Enterprises is not responsible or liable for, and does not endorse, the availability, accuracy, completeness or authenticity of information available through such websites, resources, products or services, your use or your exchange of any information with such websites or services, or the content, statements, representations, advertising, products, properties, services or other materials available on such third-party sites. You acknowledge and agree that Red Oak Enterprises shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused in connection with your use or reliance on any such content, information, goods, or services available on or through any such site or resource. If you decide to access any such third-party websites, products, resources or services, or to transact with any such third-party for their products, properties or services, you do so entirely at your own risk. By leaving the Site, you may be subject to the terms and conditions and the privacy policies or other terms and conditions of such third-party websites. You acknowledge and understand that Red Oak Enterprises does not (a) provide legal, brokerage or other professional advice or services to any property managers, owners or others who list properties or otherwise use the Site or the Services, (b) participate in any negotiations with respect to leases or other transactions involving third-parties, or (c) guarantee, endorse or ensure a rental property or any lease or other transaction between a User and property manager, owner or any other person or entity. 

10.2 Google® Maps. The Site utilizes Google Maps and related content licensed to Red Oak Enterprises by Google and its licensors. By using the Google Maps features available on the Site, you are agreeing to be bound by the applicable policies, terms and conditions of Google. 

  1. OWNERSHIP. You acknowledge and agree that the Site and the Services use and contain content, information and proprietary and confidential technology owned by or licensed to Red Oak Enterprises, and protected by applicable intellectual property and other laws and international treaties (collectively, “Red Oak Enterprises Content”). The Red Oak Enterprises Content displayed on or through the Site and Services includes, without limitation, information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials is copyrighted by Red Oak Enterprises and its licensors under United States and international copyright laws. All rights reserved. You agree not to reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use or exploit for any commercial purposes any or all of the Red Oak Enterprises Content, the Site or access to the Site in any way without the prior written permission of Red Oak Enterprises. All content on the Site that is not Red Oak Enterprises Content is the property and responsibility of other parties. You must abide by all copyright notices, information, or restrictions contained in or attached to any Red Oak Enterprises Content. Red Oak Enterprises, the Red Oak Enterprises logo, Red Oak Enterprises, the Red Oak Enterprises logo and all other registered and unregistered marks used in connection with the Site and the Services (the “Red Oak Enterprises Marks”) are trademarks, trade names, or service marks of Red Oak Enterprises unless otherwise indicated. You are not authorized to use or display the Red Oak Enterprises Marks, without the prior express written permission of Red Oak Enterprises. Ownership of all Red Oak Enterprises Marks and the goodwill associated therewith remains with Red Oak Enterprises. All other trademarks are the property of their respective owners.
  1. INDEMNITY. You agree to indemnify, defend and hold Red Oak Enterprises and its officers, directors, employees, shareholders, successors, agents, affiliates, subsidiaries and relevant third parties including advertisers, distribution partners, referral partners, service providers, licensors, licensees, consultants and contractors (collectively the “Red Oak Enterprises Indemnified Parties”) harmless from and against any claims, liabilities, losses, costs, damages or expenses including reasonable attorneys’ fees and costs, directly or indirectly, arising out of or in any way relating to: (a) your negligence or misconduct; (b) your information or material contributed to or submitted through the Site or the Services, including without limitation information associated with Your Account; (c) your conduct, including your use of the Site and the Services; (d) your connection to the Site; (e) any violation or breach of these Terms; (f) any violation or infringement of any intellectual property, privacy, publicity, confidentiality or proprietary rights of any third-party as a result of your use of the Site or Services; (g) your use of the electronic signature lease execution functionality of Red Oak Enterprises, including without limitation, the sufficiency of an electronic signature or the enforceability of an electronically signed lease; or (h) your use of Red Oak Enterprises Resident Services voice activated commands via third parties including but not limited to Amazon Alexa and Echo services (collectively, the “Claims”). You are solely responsible for defending any such Claims, and for payment of losses, costs, damages or expenses resulting from the foregoing to both a third party and to the Red Oak Enterprises Indemnified Parties. Red Oak Enterprises shall have the right, in its sole discretion, to select its own legal counsel to defend Red Oak Enterprises from any Claims (but by doing so shall not excuse your indemnity obligations) and you shall be solely responsible for the payment of all of Red Oak Enterprises’s reasonable attorneys’ fees incurred in connection therewith. You shall notify Red Oak Enterprises immediately if you become aware of any actual or potential claims, suits, actions, allegations or charges that could affect your or Red Oak Enterprises’s ability to fully perform their respective duties or to exercise its rights under these Terms. You shall not, without the prior written approval of Red Oak Enterprises, settle, dispose or enter into any proposed settlement or resolution of any Claim (whether having been finally adjudicated or otherwise) brought against you, if such settlement or resolution results in any obligation or liability for Red Oak Enterprises. 
  1. DISCLAIMER OF WARRANTIES. YOU EXPRESSLY UNDERSTAND AND AGREE: 

13.1 YOUR USE OF THE SITE AND THE SERVICES IS AT YOUR SOLE RISK. THE SITE AND THE SERVICES AND ALL OTHER MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED THEREIN, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. WITH RESPECT TO THE SITE AND INFORMATION AND MATERIAL IN THE SITE, Red Oak Enterprises AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COURSE OF DEALING OR COURSE OF PERFORMANCE. 

13.2 Red Oak Enterprises AND ITS LICENSORS MAKE NO REPRESENTATION OR WARRANTY: (A) REGARDING THE SECURITY, ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS AND PERFORMANCE OF THE SITE OR THE SERVICES; (B) REGARDING THE SERVICES, ADVICE, INFORMATION OR LINKS OBTAINED THROUGH THE SITE; (C) THAT THE SITE OR THE SERVICES, OR ANY INFORMATION AND MATERIALS THEREIN, WILL MEET YOUR REQUIREMENTS; (D) THAT THE SITE OR THE SERVICES, OR ANY FUNCTIONS CONTAINED IN THE SITE, WILL BE ERROR-FREE, SECURE, TIMELY, OR UNINTERRUPTED; (E) THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR INFORMATION AND MATERIALS THEREIN WILL BE ACCURATE, RELIABLE, OR AVAILABLE, (F) THAT ANY ERRORS IN THE SITE OR INFORMATION OR MATERIALS THEREIN WILL BE CORRECTED; OR (G) THAT THE SITE AND ITS CONTENTS AND SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF ANY VIRUSES OR OTHER HARMFUL COMPONENTS. 

13.3 ANY MATERIAL, INFORMATION, PRODUCTS OR SERVICES DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. 

13.4 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Red Oak Enterprises OR FROM YOUR USE OF THE SITE OR SERVICES, SHALL CREATE ANY REPRESENTATION OR WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN REPRESENTATIONS OR WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  1. LIMITATION OF LIABILITY. 

14.1 Red Oak Enterprises AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, SUCCESSORS, AGENTS, AFFILIATES, SUBSIDIARIES AND RELEVANT THIRD PARTIES INCLUDING ADVERTISERS, DISTRIBUTION PARTNERS, REFERRAL PARTNERS, SERVICE PROVIDERS, LICENSORS, LICENSEES, CONSULTANTS AND CONTRACTORS (COLLECTIVELY THE “Red Oak Enterprises ENTITIES”) WILL NOT BE LIABLE FOR: 

(A) ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING LOSS OF USE, DATA OR PROFITS, COST OF PROCURING SUBSTITUTE PRODUCTS OR BUSINESS INTERRUPTION), WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR ACCESS AND USE OF OR INABILITY TO ACCESS OR USE THE SITE AND/ OR ANY Red Oak Enterprises SERVICE, ANY MATERIALS AVAILABLE TO YOU FROM OR THROUGH THE SITE (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES), WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT THE Red Oak Enterprises PARTIES, OR ANY OF THEM, HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; 

(B) THE CONTENTS OF ANY COMMUNICATION, MESSAGE, OR INFORMATION POSTED BY YOU OR OTHER THIRD PARTIES; 

(C) THE CONTENT, SERVICES OR INFORMATION PROVIDED BY ANY WEBSITE PURPORTING TO BE OPERATED BY Red Oak Enterprises OR ITS AFFILIATES, BUT NOT ACTUALLY AFFILIATED WITH, CONTROLLED, OWNED, OR OPERATED BY Red Oak Enterprises;

 (D) THE CONTENT OF ANY WEBSITE NOT CONTROLLED, OWNED, OR OPERATED BY Red Oak Enterprises THAT IS ACCESSED FROM OR LINKED TO THIS SITE; AND/OR 

(E) ANY DAMAGES OR INJURY CAUSED BY, INCLUDING BUT NOT LIMITED TO, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE. 

14.2 You acknowledge that the limitations set forth above are an essential basis of the bargain and of the allocation of risks between the parties. Some states or jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. If you are dissatisfied with any portion of the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue use of the Site and Services. 

  1. ENFORCEMENT. Red Oak Enterprises does not assume responsibility to you or others for any failure by Red Oak Enterprises to enforce the provisions contained in the Terms. 
  1. TERMINATION. You agree that Red Oak Enterprises, in our sole discretion and with or without notice, may terminate your use of the Site or any part thereof, or any or all of the Services, for any reason, including without limitation, for lack of use by you or if Red Oak Enterprises believes that you have violated or acted inconsistently with the letter or spirit of the Terms. Red Oak Enterprises may also in its sole discretion and at any time discontinue providing the Site, or any part thereof, or any or all of the Services with or without notice. You agree that any termination of your access to the Site under any provision of the Terms may be effected without prior notice, and acknowledge and agree that Red Oak Enterprises may immediately bar any further access to the Site. Further, you agree that Red Oak Enterprises shall not be liable to you or any third party for any termination of your access to the Site or the Services. 
  1. AUTHORITY. You hereby represent and warrant to Red Oak Enterprises that: (a) you have all the requisite power and authority, corporate or otherwise, to enter into the binding contract created by these Terms, conduct yourself and your business and to execute, deliver, and perform all of your obligations under this Agreement; (b) you have the right to submit and use your Information and Materials in the manner you have done so to or through the Site and/or through Your Account; (c) you have the right to grant the licenses granted under these Terms; (d) your performance under these Terms and/or the rights granted herein do not and will not conflict with or result in a breach or violation of any of the terms or provisions, or constitute a default under any contract or agreement, to which you are currently bound or will become bound in the future; and (e) your performance under these Terms will comply with all applicable laws, rules and regulations (including, without limitation, export control, privacy and obscenity laws), domestic or foreign. 
  1. Reserved. 
  1. INTERACTIVE AREAS. 

19.1 Use of Interactive Areas. On the Site and/or as part of the Services, Red Oak Enterprises may provide areas that allow for User interaction, including bulletin boards, chat areas, forums, blogs, instant messaging, frequently asked questions, or other message and communications features (the “Interactive Areas”) for posting user feedback, comments, messages or other input (“Comments”). You acknowledge that all Interactive Areas are public and not private and that any information or content, including Information and Material, that you post to an Interactive Area may be read by others and that Red Oak Enterprises has no obligation to protect such information. Red Oak Enterprises recommends that you do not post or otherwise disseminate any personally identifiable information in the Interactive Area. Additionally, you agree to post only Comments that are proper, lawful, and related to the particular discussion or the Interactive Area itself. Without limitation, you may not post Comments or engage in any other activity on the Site that: 

(a) defames, threatens, abuses or otherwise violates the legal rights of others; 

(b) is harmful to children, profane, obscene, indecent or racially or ethnically offensive; 

(c) infringes another’s rights to intellectual property, publicity, or privacy; 

(d) collects or stores personal information about other Site users; 

(e) contains advertisements, promotions, commercial solicitations, contests or surveys (unless you have our written consent to do so); 

(f) contains, transmits or disseminates spam, chain letters, or information intended to assist in the placement of a bet or wager; 

(g) contains, transmits or disseminates viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another’s computer, the Site, or any software, hardware or other related equipment; 

(h) disrupts or otherwise interferes with the Site or the networks or servers used by Red Oak Enterprises; 

(i) impersonates any person or entity or misrepresent your connection or affiliation with a person or entity; or

 (j) constitutes illegal activity. 

19.2 Submissions to Interactive Areas. You understand and acknowledge that, subject and pursuant to the licenses set forth hereunder, Red Oak Enterprises may display your Comments on the Site and use them for other marketing and business activities. In addition, Red Oak Enterprises reserves the right in its sole discretion to reject use of Comments, delete Comments from the Site for any reason, and edit Comments for both content and format. Red Oak Enterprises further reserves the right to terminate your access to the Site or to any Interactive Area at any time without notice for any reason whatsoever. Red Oak Enterprises does not endorse or control the Comments or information found in any Interactive Area and, therefore, Red Oak Enterprises specifically disclaims any liability with regard to the Interactive Areas and any actions resulting from your participation in them. 

19.3 Digital Millennium Copyright Act (“DMCA”) Notice. Pursuant to 17 U.S.C. Section 512, as amended by Title II of the Digital Millennium Copyright Act (the “Act”), Red Oak Enterprises reserves the right, but not the obligation, to terminate your right to use the Site if Red Oak Enterprises determines in its sole and absolute discretion, that you are involved in any activity that may be infringing, including alleged acts of infringement, regardless of whether the material or activity is ultimately determined to be infringing. Red Oak Enterprises accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. In addition, pursuant to the Act, Red Oak Enterprises has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. You may contact the designated agent of Red Oak Enterprises to receive notification of claimed infringement at: Arnold.Brier@Red Oak Enterprises.com or via mail Attn: DMCA Agent – Legal Department, Red Oak Enterprises , c/o Red Oak Enterprises Systems, Inc., 430 S. Fairview Avenue, Santa Barbara CA 93117. Red Oak Enterprises respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide the designated agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; (ii) a description of the copyrighted work or other intellectual property that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Site; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf. 

  1. GENERAL. 

20.1 Governing Law. For all legal proceedings arising out of use of the Site and/or relating to the Terms, these Terms and the relationship between you and Red Oak Enterprises shall, irrespective of any choice of laws rules, be governed by and construed in accordance with the laws of the State of California. You and Red Oak Enterprises hereby irrevocably and unconditionally submit to the jurisdiction of courts located in the County of Santa Barbara (California) or the court of competent jurisdiction closest thereto if no court of competent jurisdiction resides therein, and the parties consent to the personal jurisdiction of such courts and expressly waive any right they may otherwise have to cause any such action or proceeding to be brought or tried elsewhere. You and Red Oak Enterprises irrevocably waive, to the fullest extent permitted by law, any objection that you may now or hereafter have to the laying of the venue of any proceeding brought in any such court or any claim that a legal proceeding commenced in such court has been brought in an inconvenient forum. 

20.2 Assignment. You may not assign or transfer this Agreement, in whole or in part, without the prior written consent of Red Oak Enterprises, which may be granted or withheld by Red Oak Enterprises in its sole discretion. Any attempted assignment in violation of this Section will be null and void and of no force or effect. Red Oak Enterprises may assign this Agreement freely at any time without notice. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party’s permitted successors and assigns. 

20.3 Waiver. The failure to exercise or enforce any right or provision shall not affect Red Oak Enterprises’s right to exercise or enforce such right or provision at any time thereafter, nor shall a waiver of any breach or default of these Terms constitute a waiver of any subsequent breach or default or a waiver of the provision itself.. 

20.4 Severability. If any portion of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in such provision, and, notwithstanding such finding, the remaining provisions of these Terms shall remain in full force and effect. 

20.5 Entire Agreement. These Terms, the terms incorporated herein, and any other terms agreed to in writing by the parties or by way of your use of the Site or the Services shall constitute the entire and exclusive understanding and agreement between you and Red Oak Enterprises regarding this subject matter, and shall supersede any and all prior or contemporaneous representations or understandings relating to this subject matter. 

20.6 Time Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the Terms or use of the Site must be filed within 1 year after such claim or cause of action arose or be forever barred. 

Red Oak Enterprises AGREEMENT FOR PROPERTY OWNERS AND MANAGERS

IMPORTANT – PLEASE READ CAREFULLY. THIS Red Oak Enterprises AGREEMENT FOR PROPERTY OWNERS AND MANAGERS, ALONG WITH ANY OTHER TERMS THAT MAY BE POSTED ON Red Oak Enterprises WITH RESPECT TO A PARTICULAR Red Oak Enterprises SERVICE AND/OR ANY SEPARATE WRITTEN AGREEMENT OR CONTRACT PROVIDING OTHER TERMS AND CONDITIONS THAT INCORPORATE THIS AGREEMENT BY REFERENCE (“AGREEMENT“), STATES THE TERMS AND CONDITIONS UNDER WHICH YOU, THE PROPERTY OWNER OR MANAGER (“Client” or “you“), MAY USE THE Red Oak Enterprises PLATFORM INCLUDING THE Red Oak Enterprises WEBSITE, SERVICES (AS DEFINED BELOW) AND ANY OF ITS DOWNLOADABLE MOBILE APPLICATIONS (“Red Oak Enterprises“). READ THIS AGREEMENT CAREFULLY AND COMPLETELY AS IT SETS FORTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO YOUR USE OF Red Oak Enterprises. BY CLICKING THE “I ACCEPT” BUTTON, YOU ARE INDICATING YOUR AGREEMENT TO BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE Red Oak Enterprises.

Red Oak Enterprises Systems, Inc. (collectively, with its subsidiaries and affiliates, “Red Oak Enterprises,” “we,” or “us“) provides Red Oak Enterprises to you conditioned upon your acceptance, without modification, of the terms, conditions and notices contained in this Agreement. Red Oak Enterprises is owned and operated by Red Oak Enterprises. Since 1982, Red Oak Enterprises has been dedicated to the design, development, and support of property management software. Throughout the Agreement, all references to “Red Oak Enterprises” shall include any websites of affiliates and subsidiaries of Red Oak Enterprises Systems, Inc. that are involved with the provision of the services through and/or the operation of Red Oak Enterprises.

Red Oak Enterprises is a technology platform that facilitates the development and delivery of innovative renter-related services including, without limitation, property marketing, apartment listing, availability, application and screening, digital lease execution, rental and utilities payment, 24/7 call center service and self-service advertising (the “Services“). Red Oak Enterprises allows prospects and residents (of properties utilizing Red Oak Enterprises) (“Renters“) to take advantage of a range of services designed to make their relationship with you as pleasant as possible.

  1. Red Oak Enterprises IS NOT A PARTY TO RENTAL TRANSACTIONS.

1.1 Red Oak Enterprises serves as a platform for Property Managers to advertise rental properties and for Renters and Property Managers to engage in activities and transactions pertaining to the rental of such properties. Red Oak Enterprises does not own or manage any properties listed on Red Oak Enterprises, does not act as an agent or broker on behalf of Client in connection any properties listed on Red Oak Enterprises, and does not enter into rental contracts for those properties. Although Red Oak Enterprises may provide the Services and Red Oak Enterprises to enable Renters and Clients to enter into communications and leases for specific properties, Red Oak Enterprises is not involved in any way in the transactions between Renters and Client other than facilitating such communications and providing a means for digital signature execution of leases by Renters and Client, and except for transactions for services expressly entered into between Red Oak Enterprises and Renters. As a result, Client and Red Oak Enterprises agree that Red Oak Enterprises will not be liable under any circumstances for contracts entered into between Renters and Client or any other interactions between Renters and Client.

1.2 Red Oak Enterprises encourages all users of Red Oak Enterprises, including Renters, to engage in responsible use of Red Oak Enterprises and to exercise sound judgment when entering into property rental transactions. However, in the event that you have a dispute with a Renter or another property owner, property manager or advertiser on Red Oak Enterprises, you release Red Oak Enterprises from any claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

  1. RELATIONSHIP TO OTHER Red Oak Enterprises SERVICES AND SOFTWARE. Any services or software provided to Client by Red Oak Enterprises, whether or not the services or software can be accessed through, interface with, or otherwise provide access to Red Oak Enterprises, are governed by the terms and conditions of agreements between Client and Red Oak Enterprises specific to those services or software (“Red Oak Enterprises Separate Agreement“) and not by this Agreement. To the extent any provisions of this Agreement conflict with any provisions of a Red Oak Enterprises Separate Agreement, then such provisions of the Red Oak Enterprises Separate Agreement shall control. This Agreement is not intended to modify or supersede, in any way, a Red Oak Enterprises Separate Agreement unless Red Oak Enterprises and Client expressly agree otherwise in a writing signed by both.
  1. ACCESS AND USE OF THE SITE.

3.1 Red Oak Enterprises is providing you with the information and functionality of Red Oak Enterprises (except for the information that is provided by you and by third parties). You are responsible for providing all equipment necessary to establish a connection to the Internet, access to the Internet, and any telephone, wireless or other connection and service fees associated with such access.

3.2 Red Oak Enterprises has the right, but not the obligation, to take any of the following actions without providing any prior notice to you: (i) change or terminate all or any part of Red Oak Enterprises; (ii) restrict or terminate your access to all or any part of Red Oak Enterprises; or (iii) refuse, move, or remove any content that is available on the Site and any material that you submit to the Site.

3.3 Subject to your compliance with this Agreement, Red Oak Enterprises hereby grants you permission to access and use Red Oak Enterprises, provided that you shall not (and shall not allow any third party to): (i) engage in commercial use of Red Oak Enterprises or any content on Red Oak Enterprises not provided by you, except for the purpose of engaging in rental-related activities with Renters; (ii) reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use any portion of the content offered on Red Oak Enterprises for other than your own use; (iii) remove any copyright, trademark or other proprietary rights notices contained in or on Red Oak Enterprises or in or on any content or other material obtained via Red Oak Enterprises; (iv) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of Red Oak Enterprises, including, but not limited to, for purposes of constructing or populating a searchable database of business or property reviews; (v) collect or harvest any information about other users or members (including usernames and/or email addresses) for any purpose; (vi) reformat or frame any portion of the web pages that are part of Red Oak Enterprises; (vii) create accounts by automated means or under false, misleading or fraudulent pretenses; (viii) create or transmit unwanted electronic communications such as “spam” to other users or members of Red Oak Enterprises or otherwise interfere with other users’ or members’ enjoyment of Red Oak Enterprises; (ix) transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature; (x) use Red Oak Enterprises to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material, including any material that may be deemed threatening or obscene; (xi) copy or modify the HTML code used to generate web pages on Red Oak Enterprises; (xii) use any device, software or procedure that interferes with the proper working of Red Oak Enterprises, or otherwise attempt to interfere with the proper working of Red Oak Enterprises; (xiii) take any action that imposes, or may impose in Red Oak Enterprises’s sole discretion, an unreasonable or disproportionately large load on our IT infrastructure; (xiv) modify, adapt, translate, or reverse engineer any portion of Red Oak Enterprises except for content provided by you; or (xv) use Red Oak Enterprises, intentionally or unintentionally, to violate any applicable local, state, national or international law or regulation, including, but not limited to, Fair Housing and privacy laws and regulations.

3.4 Services provided on Red Oak Enterprises (further described above) may include a user management function that allows Clients to create user groups, granting the Client users in such user group the right, or permission, to access and use certain Services. Such Services may include, but are not limited to, Services that incur or require the payment of additional Fees. Client expressly understands and agrees that Client shall pay any Fees for Services incurred by Client users’ use of any such Services.

  1. SERVICES NOT PROVIDED. You acknowledge and agree that Red Oak Enterprises does not provide the following services through Red Oak Enterprises or as a part of its Services, and bears no responsibility or liability for the following activities, among others:
  • Lease transactions, including without limitation, negotiations, offers, agreements, establishing rents or fees, or any related communications (although the Services do facilitate these transactions between Property Managers and Renters);
  • Legal, brokerage or other related professional services or advice;
  • Inspection, screening or pre-approval of rental properties;
  • Verification, screening or pre-approval of property listings; or
  • Evaluation, screening or pre-approval of other advertisers who post listings or other content on Red Oak Enterprises.

In the event that you need or desire such services or need assistance with such services, you are responsible for obtaining them from a third party.

 

    1. ACCOUNT REGISTRATION AND USE. In order to use the Client features of Red Oak Enterprises, you will have to register and create a password-protected account (“Your Account”) and/or submit information, content, photos, data or other material (“Information” or “Material”).
      1. MODIFICATIONS. Red Oak Enterprises may modify or update this Agreement from time to time, in its sole discretion, and reserves the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, Red Oak Enterprises (or any part thereof) or any or all of the Services, or any feature thereof, with or without notice and without liability to you. You agree that Red Oak Enterprises has no responsibility or liability for the failure of Red Oak Enterprises and the deletion of other content maintained or transmitted by Red Oak Enterprises. You further agree that Red Oak Enterprises shall not be liable to you or to any third party for any modification, suspension or discontinuance of Red Oak Enterprises. Modifications to this Agreement, including, but not limited to, any Red Oak Enterprises Requirements, will be posted on the relevant area of Red Oak Enterprises and will be effective immediately upon posting. You can review the most current version of this Agreement at any time by accessing this Agreement on Red Oak Enterprises. You agree to review this Agreement from time to time to ensure you are updated as to any modifications. By continuing to use Red Oak Enterprises or Services following any such modification, you accept and agree to be bound by such modifications. IF ANY MODIFICATION IS NOT ACCEPTABLE TO YOU, YOUR SOLE AND EXCLUSIVE REMEDY AND RECOURSE IS TO DISCONTINUE USE OF Red Oak Enterprises. ADDITIONAL REQUIREMENTS. Specific Services may be subject to fees (including, for clarity, additional fees not identified or specifically described in the Red Oak Enterprises Separate Agreement), additional guidelines, technical and non-technical specifications, and other requirements, terms, rules, or policies of Red Oak Enterprises that are not set forth in this Agreement (“Red Oak Enterprises Requirements“). The Red Oak Enterprises Requirements will be posted on Red Oak Enterprises or the applicable screens or page(s) throughout Red Oak Enterprises. All such Red Oak Enterprises Requirements are hereby incorporated by reference into this Agreement. In the event of a conflict between the Red Oak Enterprises Requirements and this Agreement, the terms of the Red Oak Enterprises Requirements shall govern. You may impose your own requirements on Renters in connection with rent-related transactions and activities, but any such requirements imposed by you are separate from the Red Oak Enterprises Requirements and this Agreement and Red Oak Enterprises shall have no responsibility or obligation for requirements imposed by you on Renters.
        1. USER-CONTRIBUTED CONTENT.


        6.1 Red Oak Enterprises has no responsibility or duty to review, approve or pre-screen any content posted on Red Oak Enterprises by any third party (including you), and Red Oak Enterprises is not responsible for such content. Client understands that all property listings, lease agreements, rental terms, personal information, financial information, postings, messages, text, images, photos, files, video, key word data and other advertising content and other information, documents or other materials posted on Red Oak Enterprises or transmitted through or in connection with the Service by Client, Renters or other advertisers (the “User Content“) are the sole responsibility of Client or any other entity or person from whom such User Content originated. Red Oak Enterprises disclaims any and all liability relating to the User Content. Red Oak Enterprises does not guarantee, and you will not hold Red Oak Enterprises responsible for, the User Content (including the accuracy or truth of such User Content), any services offered by any Client, advertisers or third parties on Red Oak Enterprises, or the nature, safety, quality, condition, management of any rental units or properties advertised on Red Oak Enterprises or Client’s or third parties’ compliance with any laws, regulations or rules that may be applicable. Client agrees that Client bears the responsibility to evaluate, and bears all risks associated with, the use of any User Content, and that under no circumstances will Red Oak Enterprises be liable for any User Content or for any damage or loss of any kind incurred as a result of the use of any User Content.


        6.2 Red Oak Enterprises reserves the right (but does not have the obligation) in its sole discretion to delete or refuse to post any User Content that violates the letter or spirit of any applicable agreements between Red Oak Enterprises and the entity or individual posting or seeking to post the content, or for any other reason.

    8.1 Your Account. You agree to: (i) provide true, accurate, current, and complete information as prompted by the registration form; and (ii) maintain and update such information to keep it true, accurate, current, and complete at all times. Red Oak Enterprises reserves the right to delete Your Account and refuse any and all current or future use of Red Oak Enterprises (or any portion thereof) without notice if you are found to have misrepresented your age, identity, or any other information submitted in connection with Your Account or if Red Oak Enterprises has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current. You are responsible for maintaining the confidentiality of your password, your email address and Your Account, and are fully responsible for all activities that occur under your password and Your Account. You agree to: (i) immediately notify Red Oak Enterprises of any unauthorized use of your password or account, or any other breach of security, (ii) immediately change your password if you become aware that Your Account has been compromised, (iii) ensure that you fully exit from Your Account at the end of each session. You agree and acknowledge that you will not allow others to utilize Your Account and that you will not disclose your Red Oak Enterprises password to anyone. You will be solely responsible for safeguarding your password and also for any actions under your password and Account, whether authorized by you or not. If you lose control of your password, you may lose substantial control of your information and could potentially be subject to legally binding actions taken on your behalf. You further agree not to use anyone else’s password on Red Oak Enterprises or attempt to gain access to the Red Oak Enterprises account of any other person. Red Oak Enterprises cannot and will not be liable for any loss or damage arising from your failure to comply with this section.


    8.2 User Information and Material. You hereby consent to Red Oak Enterprises’s use and sharing of the Information and Materials you submit in order for Red Oak Enterprises to provide you with Services. In addition, you hereby represent and warrant that your Information and Materials and Red Oak Enterprises’s use thereof pursuant to this Agreement, (i) do not and will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any Fair Housing, copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy right; (ii) are not fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene; (iii) do not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another party’s use of Red Oak Enterprises; (iv) do not promote illegal or harmful activities; and (v) are not illegal, unlawful or contrary to the laws or regulations in any state or country where, as applicable, your Information and Materials are created, displayed or accessed.

    8.3 Communications. Although Red Oak Enterprises provides a platform through Red Oak Enterprises and a Service through which Renters may communicate with various third parties such as Client and advertisers, Red Oak Enterprises is not involved in those third-party communications and is not responsible or liable under any circumstances for the content of any communications sent to or from a Renter through use of Red Oak Enterprises and/or the Services (“Communications”) or for a party’s failure to communicate. The contents of those third-party Communications are determined solely by the third party with which you are corresponding, and not by Red Oak Enterprises. Red Oak Enterprises is only responsible for the content of communications issued directly by Red Oak Enterprises. You acknowledge that you will address any issues or concerns with such third-party Communications by contacting the third party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on Red Oak Enterprises or in connection with the Services.


    8.4 Third Party Interactions and Services Offered On Red Oak Enterprises. During your use of the Services, you may enter into correspondence with, or purchase or sign up to receive goods and/or services from, a third party, or you may participate in promotions of advertisers or sponsors showing their goods and/or services through the Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, are solely between you and the applicable third party. Red Oak Enterprises and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party, including any termination by such third party of their provision of goods or services to you. Red Oak Enterprises does not endorse any sites on the Internet that are linked through the Service and does not endorse any third party goods or services that are made available to you as a result of your use of the Service. Red Oak Enterprises provides these links to you and facilitates your use of such services only as a matter of convenience, and in no event shall Red Oak Enterprises or its licensors be responsible for any content, products, or other materials on or available from such sites or services. Red Oak Enterprises provides the Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of ancillary software, hardware or services may require your agreement to additional or different license or other terms prior to your use of or access to such software, hardware or services. Service features that interoperate with the Google AdWords, Microsoft adCenter, Facebook Ads or other third party programs depend on the continuing availability of the Google AdWords, Microsoft adCenter, Facebook Ads or other third party, as the case may be, application programming interface (“API”) and program for use with the Services. If Google Inc. or its affiliates (“Google”), Microsoft, Inc. or its affiliates (“Microsoft”), Facebook, Inc. or its affiliates (“Facebook”), or any other applicable third party ceases to make the Google AdWords API or program, Microsoft adCenter API or program, Facebook Ads API or program, or other third party API or program, as the case may be, available on reasonable terms for the Services, Red Oak Enterprises may cease providing such Service features and you shall have no payment obligations to Red Oak Enterprises with respect to such Service features for periods following such cessation.

    8.5 Client Services Offered On Red Oak Enterprises. Some of the services provided by Red Oak Enterprises to Client outside of Red Oak Enterprises through a Red Oak Enterprises Separate Agreement, including but not limited to applicant screening, may have functionality available on Red Oak Enterprises. Notwithstanding the presence of such functionality on Red Oak Enterprises, Client acknowledges and agrees that any such services are governed by the Red Oak Enterprises Separate Agreement and not this Agreement in accord with Section 2 of this Agreement.


    8.6 Payments. Except as expressly provided below, any payments submitted through Red Oak Enterprises by Renters, whether for a rental deposit, rental payment, or any other service or transaction, are for services provided by Client or another party other than Red Oak Enterprises. Red Oak Enterprises is not involved in, is not liable for, and is not a party to those transactions even though (i) Red Oak Enterprises provides a platform through Red Oak Enterprises and a Service through which Renters may submit payments to you and various third parties and (ii) Red Oak Enterprises may receive a portion of payments made by Renters through Red Oak Enterprises. The total payment amounts required for those transactions are determined solely by you and the third party with which you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the third party directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in such issues except where the issue is solely attributable to a malfunction or error occurring on Red Oak Enterprises or in connection with the Services. Certain Services relating to Renters, such as screening services and lease execution fees, may have a charge associated with them that may be imposed by Red Oak Enterprises or another company, which other company may or may not be a subsidiary or affiliate of Red Oak Enterprises. Red Oak Enterprises or such other company may collect these fees directly from Renters.


    8.7 Rental Agreements. Any rental agreements that you enter into through Red Oak Enterprises (including but not limited to those agreements for which you electronically sign a lease or rental agreement) are for services provided by you or another party other than Red Oak Enterprises. Although Red Oak Enterprises provides a platform through Red Oak Enterprises and a Service through which you and Renters may execute rental agreements, Red Oak Enterprises is not involved in, is not liable for and is not a party to those transactions. The terms of those transactions are determined solely by you and Renter with whom you are entering into an agreement, and not by Red Oak Enterprises. You acknowledge that you will address any issues or concerns with such agreements with the other party (or parties) directly, rather than Red Oak Enterprises. Red Oak Enterprises shall not be involved in any issues relating to such agreements except where the issue is solely attributable to a malfunction or error occurring on Red Oak Enterprises or in connection with the Services. If Client chooses to use the electronic signature lease execution functionality of Red Oak Enterprises, Client understands, acknowledges and agrees that the disclosure for and consent to use an electronic signature language provided by Red Oak Enterprises is provided “as is” and that Red Oak Enterprises makes no warranty or other representation with respect to the applicable state and federal law. Client further understands, acknowledges and agrees that Client has carefully reviewed the disclosure relating to use of its electronic signature to execute a lease and will not execute a lease with its electronic signature without providing its consent to use its electronic signature. Client agrees that (i) it will rely on its own legal counsel to determine the sufficiency of the disclosure and consent, the sufficiency of the electronic signature execution of the lease, and the lease’s enforceability and (ii) that Red Oak Enterprises makes no warranty or other representation with respect to the sufficiency of the disclosure and consent, sufficiency of the electronic signature execution of the lease, and the lease’s enforceability under applicable state and federal law.

     

    1. OWNERSHIP. You acknowledge and agree that Red Oak Enterprises and Services use and contain content, information and proprietary and confidential technology owned by or licensed to Red Oak Enterprises, and protected by applicable intellectual property and other laws and international treaties (collectively, “Red Oak Enterprises Content”). The Red Oak Enterprises Content displayed on or through Red Oak Enterprises and Services includes, without limitation, information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials is copyrighted by Red Oak Enterprises and its licensors under United States and international copyright laws. All rights reserved. You agree not to reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use or exploit for any commercial purposes any or all of the Red Oak Enterprises Content or, except as expressly set forth in this Agreement, Red Oak Enterprises or access to Red Oak Enterprises in any way without the prior written permission of Red Oak Enterprises. All content on Red Oak Enterprises that is not Red Oak Enterprises Content is the property and responsibility of other parties. You must abide by all copyright notices, information, or restrictions contained in or attached to any Red Oak Enterprises Content. Red Oak Enterprises, the Red Oak Enterprises logo, Red Oak Enterprises, and the Red Oak Enterprises logo (the “Red Oak Enterprises Marks”) are trademarks, trade names, or service marks of Red Oak Enterprises. You are not authorized to use or display the Red Oak Enterprises Marks, without the express prior permission of Red Oak Enterprises. Ownership of all Red Oak Enterprises Marks and the goodwill associated therewith remains with Red Oak Enterprises. All other trademarks are the property of their respective owners.

     

    1. INDEMNITY. You agree to indemnify, defend and hold Red Oak Enterprises and its officers, directors, employees, shareholders, successors, agents, affiliates, subsidiaries and relevant third parties including advertisers, distribution partners, referral partners, service providers, licensors, licensees, consultants and contractors (collectively the “Red Oak Enterprises Indemnified Parties”) harmless from and against any claims, liabilities, losses, costs, damages or expenses including reasonable attorneys’ fees and costs, directly or indirectly, arising out of or in any way relating to: (i) your negligence or misconduct (alleged or actual); (ii) your Information or Material contributed to or submitted through Red Oak Enterprises, the Services, or the User Content, including without limitation information associated with Your Account; (iii) your conduct, including your use of Red Oak Enterprises and Services; (iv) your violation (alleged or actual) of any laws or regulations of any state or country, including without limitation, privacy or Fair Housing laws; (v) your use of the electronic signature lease execution functionality of Red Oak Enterprises, including without limitation, your submission to Red Oak Enterprises of disclosure for and consent to use electronic signature language, the sufficiency of an electronic signature or the enforceability of an electronically signed lease; (vi) your connection to Red Oak Enterprises; (vii) any violation or breach (alleged or actual) of this Agreement; or (viii) any violation or infringement (alleged or actual) of any intellectual property, privacy, publicity, confidentiality or proprietary rights of any third-party as a result of your use of Red Oak Enterprises or Services (collectively, the “Claims”). You are solely responsible for defending any such Claims, and for payment of losses, costs, damages or expenses resulting from the foregoing to both a third party and to the Red Oak Enterprises Indemnified Parties. Red Oak Enterprises shall have the right, in its sole discretion, to select its own legal counsel to defend Red Oak Enterprises from any Claims (but by doing so shall not excuse your indemnity obligations) and you shall be solely responsible for the payment of all of Red Oak Enterprises’s reasonable attorneys’ fees incurred through appeal in connection therewith. You shall notify Red Oak Enterprises immediately if you become aware of any actual or potential claims, suits, actions, allegations or charges that could affect your or Red Oak Enterprises’s ability to fully perform their respective duties or to exercise its rights under this Agreement. You shall not, without the prior written approval of Red Oak Enterprises, settle, dispose or enter into any proposed settlement or resolution of any Claim (whether having been finally adjudicated or otherwise) brought against you, if such settlement or resolution results in any obligation or liability for Red Oak Enterprises.

     

    1. DISCLAIMER OF WARRANTIES. YOU EXPRESSLY UNDERSTAND AND AGREE THAT:


    11.1 YOUR USE OF Red Oak Enterprises AND SERVICES IS AT YOUR SOLE RISK. Red Oak Enterprises AND SERVICES AND ALL MATERIALS, INFORMATION, PRODUCTS, AND SERVICES INCLUDED THEREIN, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. WITH RESPECT TO Red Oak Enterprises AND INFORMATION AND MATERIAL IN Red Oak Enterprises, Red Oak Enterprises AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COURSE OF DEALING OR COURSE OF PERFORMANCE.


    11.2 Red Oak Enterprises AND ITS LICENSORS MAKE NO WARRANTY: (I) REGARDING THE SECURITY, ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS AND PERFORMANCE OF Red Oak Enterprises OR SERVICES; (II) REGARDING THE SERVICES, ADVICE, INFORMATION OR LINKS OBTAINED THROUGH Red Oak Enterprises; (III) THAT THE SERVICES (OR ANY THIRD PARTY PRODUCTS OR SERVICES AVAILABLE THROUGH THE SERVICE) OR Red Oak Enterprises, OR ANY INFORMATION AND MATERIALS THEREIN WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (IV) THAT THE SERVICES OR Red Oak Enterprises, OR ANY FUNCTIONS CONTAINED IN Red Oak Enterprises, WILL BE ERROR-FREE, SECURE, TIMELY, OR UNINTERRUPTED OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; (V) THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF Red Oak Enterprises OR INFORMATION, DATA AND MATERIALS THEREIN WILL BE ACCURATE, RELIABLE, OR AVAILABLE, (VI) THAT ANY ERRORS IN Red Oak Enterprises OR INFORMATION OR MATERIALS THEREIN WILL BE CORRECTED, AND (VII) Red Oak Enterprises AND ITS CONTENTS AND SERVER THAT MAKES Red Oak Enterprises AVAILABLE ARE FREE OF ANY VIRUSES OR OTHER HARMFUL COMPONENTS.


    11.3 ANY MATERIAL, INFORMATION, PRODUCTS OR SERVICES DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF Red Oak Enterprises IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.


    11.4 NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Red Oak Enterprises OR FROM YOUR USE OF Red Oak Enterprises OR SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.


    SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

     

    1. LIMITATION OF LIABILITY


    12.1 Red Oak Enterprises AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, SUCCESSORS, AGENTS, AFFILIATES, SUBSIDIARIES AND RELEVANT THIRD PARTIES INCLUDING ADVERTISERS, DISTRIBUTION PARTNERS, REFERRAL PARTNERS, SERVICE PROVIDERS, LICENSORS, LICENSEES, CONSULTANTS AND CONTRACTORS WILL NOT BE LIABLE FOR:

     

    • ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES (INCLUDING LOSS OF USE, DATA OR PROFITS, COST OF PROCURING SUBSTITUTE PRODUCTS OR BUSINESS INTERRUPTION), WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, YOUR ACCESS AND USE OF OR INABILITY TO ACCESS OR USE THE SITE AND/ OR ANY SERVICE, ANY MATERIALS AVAILABLE TO YOU FROM OR THROUGH Red Oak Enterprises (INCLUDING SUCH DAMAGES INCURRED BY THIRD PARTIES), WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT Red Oak Enterprises HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;

     

    • THE CONTENTS OF ANY COMMUNICATION, MESSAGE, OR INFORMATION POSTED BY YOU OR OTHER THIRD PARTIES;

     

    • THE CONTENT, SERVICES OR INFORMATION PROVIDED BY ANY WEBSITE PURPORTING TO BE OPERATED BY Red Oak Enterprises OR ITS AFFILIATES, BUT NOT ACTUALLY AFFILIATED WITH, CONTROLLED, OWNED, OR OPERATED BY Red Oak Enterprises;

     

    • THE CONTENT OF ANY WEBSITE NOT CONTROLLED, OWNED, OR OPERATED BY Red Oak Enterprises THAT IS ACCESSED FROM OR LINKED TO Red Oak Enterprises; AND

     

    • ANY DAMAGES OR INJURY CAUSED BY, INCLUDING BUT NOT LIMITED TO, ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OF TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE.


    12.2 You acknowledge that the limitations set forth above are an essential basis of the bargain and of the allocation of risks between the parties. Some states or jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. If you are dissatisfied with any portion of Red Oak Enterprises, your sole and exclusive remedy is to discontinue use of Red Oak Enterprises and Services.

     

    1. ENFORCEMENT. Red Oak Enterprises does not assume responsibility to you or others for any failure by Red Oak Enterprises to enforce the provisions contained in this Agreement.

     

    1. TERMINATION. You agree that Red Oak Enterprises, in our sole discretion and with or without notice, may terminate your use of Red Oak Enterprises (or any part thereof) or any or all Services for any reason, including, without limitation, for lack of use or if Red Oak Enterprises believes that you have violated or acted inconsistently with the letter or spirit of this Agreement. Red Oak Enterprises may also in its sole discretion and at any time discontinue providing Red Oak Enterprises, or any part thereof, or any or all of the Services with or without notice. You agree that any termination of your access to Red Oak Enterprises under any provision of this Agreement may be effected without prior notice, and acknowledge and agree that Red Oak Enterprises may immediately bar any further access to Red Oak Enterprises. Further, you agree that Red Oak Enterprises shall not be liable to you or any third party for any termination of your access to Red Oak Enterprises or the Services.

     

    1. AUTHORITY. You hereby represent and warrant to Red Oak Enterprises that: (i) you have all the requisite power and authority, corporate or otherwise, to enter into the binding contract created by this Agreement, conduct yourself and your business and to execute, deliver, and perform all of your obligations under this Agreement; (ii) you have the right to submit and use your Information and Materials in the manner you have done so to or through Red Oak Enterprises and/or through Your Account; (iii) you have the right to grant the permissions granted under this Agreement; (iv) your performance under this Agreement and/or the rights granted herein do not and will not conflict with or result in a breach or violation of any of the terms or provisions, or constitute a default under any contract or agreement, to which you are currently bound or will become bound in the future; and (v) your performance under this Agreement will comply with all applicable laws, rules and regulations (including, without limitation, Fair Housing, export control, privacy and obscenity laws), domestic or foreign.

     

    1. GENERAL


    16.1 Governing Law. This Agreement and the relationship between you and Red Oak Enterprises shall be governed by and construed in accordance with the laws of the State of California without regard to its conflicts of laws analysis. For all legal proceedings arising out of use of Red Oak Enterprises and/or relating to this Agreement, you and Red Oak Enterprises hereby irrevocably and unconditionally submit to the jurisdiction of courts located in the City of Santa Barbara, State of California (or the court of competent jurisdiction closest to the City of Santa Barbara, CA if no court of competent jurisdiction resides in the City of Santa Barbara, CA), and the parties consent to the personal jurisdiction of such courts and expressly waive any right they may otherwise have to cause any such action or proceeding to be brought or tried elsewhere. You and Red Oak Enterprises irrevocably waive, to the fullest extent permitted by law, any objection that you/it may now or hereafter have to the laying of the venue of any proceeding brought in any such court or any claim that a legal proceeding commenced in such court has been brought in an inconvenient forum.


    16.2 Assignment. You may not assign or transfer this Agreement, in whole or in part, without the prior written consent of Red Oak Enterprises, which may be granted or withheld by Red Oak Enterprises in its sole discretion. Any attempted assignment in violation of this Section will be null and void and of no force or effect. Red Oak Enterprises may assign this Agreement freely at any time without notice. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party’s permitted successors and assigns.


    16.3 Waiver. The failure to exercise or enforce any right or provision shall not affect Red Oak Enterprises’s right to exercise or enforce such right or provision at any time thereafter, nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself.


    16.4 Severability. If any provision of this Agreement is held by a court or arbitrator of competent jurisdiction not enforceable to its full extent, then such provision shall be enforced to the maximum extent permitted by law. If any provision of this Agreement shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.


    16.5 Entire Agreement. This Agreement, the Privacy Policy, and the Red Oak Enterprises Requirements constitute the entire and exclusive understanding and agreement between you and Red Oak Enterprises regarding this subject matter  and supersede any and all prior or contemporaneous agreements or understandings, written and oral, between you and Red Oak Enterprises relating to this subject matter.


    16.7 Headings. The section headings and sub-headings contained in this Agreement are for convenience only and have no legal or contractual effect.


    16.8 Support. If you have any questions or concerns about Red Oak Enterprises, this Agreement or the Privacy Policy, please contact Red Oak Enterprises

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